Guest Agreement & Dining Policy
Terms & Conditions
1. About Sevana
Sevana is a strictly 100% vegetarian restaurant located at:
98 Field End Road, Eastcote, Pinner, HA5 1RL, Greater London, UK.
Telephone: 020 3887 3211 | Email: info@sevanarestaurant.com.
2. Pure Vegetarian Philosophy & Dietary Info
Every item prepared and served in our kitchen is 100% vegetarian. We do not use meat, poultry, fish, seafood, or meat-derived gelatin.
- Vegan & Gluten-Free Options: Many of our dishes are naturally vegan or gluten-free, or can be adapted upon request. Please consult our staff before ordering.
- Allergen Notice: While we uphold rigorous food safety and hygiene protocols, our kitchen handles dairy, nuts, seeds, mustard, celery, and wheat gluten. If you suffer from a severe food allergy, please inform our team prior to ordering. We cannot guarantee 100% absence of airborne allergen traces.
3. Table Reservations & Seating Policy
- Holding Time: Tables are held for a maximum of 15 minutes past your scheduled reservation time. If your party is running late, please phone us so we can endeavour to hold your table.
- Dining Duration: For standard tables during peak evening dinner service (Friday to Sunday), dining slots may be subject to a 1.5 to 2 hour sitting duration to ensure all booked guests can be accommodated comfortably.
- Party Size Changes: Please notify us in advance if your guest numbers change. While we will make every effort to accommodate extra guests, space cannot be guaranteed without prior confirmation.
- Cancellations: We kindly request at least 2 hours' notice if you need to cancel or reschedule your booking so the table may be released to other diners.
4. Website Use & Intellectual Property
All content published on this website—including photography, logo marks, menu designs, written text, graphics, and code—is the intellectual property of Sevana and protected by UK and international copyright laws.
You may view, print, or download pages for personal non-commercial reference only. Reproduction, modification, or distribution without prior written permission is strictly prohibited.
5. Pricing & Availability
Menu prices, seasonal availability, and promotional offerings displayed on this website are indicative and subject to change without prior notice. Final prices are confirmed upon dining or placing your order at the restaurant. All prices are in Pounds Sterling (£) and inclusive of VAT where applicable.
6. Limitation of Liability
While we strive to ensure that all information on this website is accurate and current, the site is provided "as is" without warranty of any kind. Sevana shall not be liable for any indirect or consequential damages arising from the use or inability to use this site.
7. Governing Law
These Terms and Conditions and any dispute or claim arising out of them are governed by and construed in accordance with the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the English courts.
8. Contact & Queries
If you have any questions regarding these terms, please contact our general manager at info@sevanarestaurant.com or by telephone on 020 3887 3211.